Terms of Use

Last updated: 30 July 2026

These terms are the agreement between you and us for the use of WinkPilot, an iOS app that reads a screenshot of a conversation and suggests a reply. By downloading or using the app you accept them. If you do not, do not use the app.

1. Who you are contracting with

Kirill Cheremkhin PR NOVI SAD
Ulica Železnička 20, 21101 Novi Sad, Serbia
Registration number: 68344808
Tax identification number: 115410331
Email: support@winkpilot.app

"We" and "us" mean that business. "You" means the person using the app.

2. Age

You must be at least 16 years old to use WinkPilot. If the law where you live sets a higher minimum age for services of this kind, or if the App Store in your country rates the app 18+ and requires an adult confirmation before download, that higher requirement applies to you instead.

The app is rated 16+ because it is built for dating and flirting among other uses, and it can produce suggestive content.

3. What the app does, and what it does not promise

You give WinkPilot a screenshot or the text of a conversation. It sends that to an AI model and returns one or more suggested replies, and optionally a report about the conversation.

Three things follow from that, and they are the substance of this section:

The suggestions are generated by a machine and can be wrong, awkward, tone-deaf or plainly unsuitable for the situation. Read every suggestion before you use it. Every reply, opener and report WinkPilot produces is output of a generative AI system, never text written by a person — stated here and on screen in line with Article 50 of the EU AI Act.
Nothing is sent for you. The app never messages anyone. It puts text on your clipboard and stops there; whether to send it is your decision and your responsibility.
We promise no outcome. Not a reply, not a date, not a job, not a closed deal. Anyone selling you a number here is selling you something we are not.

The report — compatibility, interest level, red flags, advice and the rest — is an automated reading of the text you supplied. It is not psychological, medical, legal or professional advice, it is not a safety assessment, and it must not be used to decide whether a person is safe. If you believe you are in danger, contact the appropriate services where you live.

4. Your licence to use the app

We grant you a personal, non-exclusive, non-transferable, revocable licence to use WinkPilot on Apple devices that you own or control, in accordance with Apple's App Store Usage Rules and these terms.

You may not:

copy, modify, translate, decompile or reverse engineer the app, except where that right cannot be excluded by law;
rent, sell, sublicense or otherwise make the app or your subscription available to others;
use scripts, bots, emulators or any automated means to interact with the app or our servers;
attempt to obtain more free credits than the app grants you, or to circumvent the mechanisms described in section 5, including by tampering with the app or the device;
interfere with the service, probe it for vulnerabilities without our written permission, or send requests designed to exhaust its capacity;
use the app to build or train a competing product, or to systematically extract its output.

5. Free credits

Each device is granted a small, fixed number of free AI replies — five at the time of writing — so you can try the app before paying. The grant is per device, once. It is enforced with Apple's App Attest and DeviceCheck, and it survives deleting and reinstalling the app.

Free credits have no cash value, are not transferable, cannot be refunded and can be changed or withdrawn for future users at any time. Once your free credits are used, generating further replies requires a subscription.

6. Subscription

WinkPilot PRO is available as a weekly, monthly or yearly auto-renewable subscription. New subscribers start the weekly plan with a 3-day free trial. Payment is charged to your Apple Account at confirmation of purchase. The subscription renews automatically unless it is cancelled at least 24 hours before the end of the current period, and you can manage or cancel it any time in your Apple Account settings.

If you cancel during a free trial, you are not charged, and access continues until the trial ends. Any unused part of a free trial is forfeited when you buy a subscription.

Prices differ by country and can change. The price you pay is the one the App Store shows you at the moment of purchase in your own storefront and currency. Where a price change affects an existing subscription, Apple asks for your consent before the next renewal, as its rules require.

Apple takes the payment, not us. We never see your card. All purchases are made through your Apple Account and are governed by Apple's terms as well as these.

7. Refunds and cancellation

You can cancel at any time in your Apple Account settings. Cancel at least 24 hours before the current period ends, or the next period is charged. Cancellation takes effect at the end of the period you have already paid for, and you keep access until then.

We do not process payments and therefore cannot issue, reverse or promise a refund. Purchases are made through your Apple Account, and refund decisions are Apple's. Request one at reportaproblem.apple.com. Nothing here removes a mandatory consumer right you have where you live, including any statutory right of withdrawal.

If the app did not do what you expected, write to support@winkpilot.app. We would rather hear it than not, and it is how the app gets fixed.

8. Fair use and service limits

A subscription buys access to the service, not an unlimited amount of computation. To keep the service running for everyone:

there is a daily ceiling on requests per account, set high enough that ordinary use never meets it, and low enough to stop an automated one;
requests are measured against a rolling budget derived from your plan. A subscriber who goes far beyond it may be served by a smaller, faster model until the budget recovers, rather than being cut off;
we may change these limits when costs or capacity change.

We do not ration quality out of preference, and normal use is not affected by either mechanism.

9. What you may not use WinkPilot for

You must not use the app:

to compose messages to a person under 18, or to produce sexual or romantic content involving a minor, in any form or framing;
to harass, threaten, stalk, bully, intimidate or degrade anyone;
to impersonate another person, or to run a romance scam, a catfishing account or any other deception aimed at obtaining money, images or personal data;
to produce content that is unlawful, hateful, or that incites violence;
to process conversations you have no right to process — messages obtained by breaking into someone's device or account, or a screenshot taken to expose a person;
to break any law that applies to you.

We may refuse a request, suspend or terminate your access if we reasonably believe you are doing any of this. Where a subscription is terminated for this reason, remaining paid time is not refunded by us; see section 7 for who handles refunds.

10. Your content

The screenshots and text you submit remain yours. We claim no ownership of them and we do not use them to train any model.

You grant us only the licence we need to run the service: to transmit your submission to our AI provider, have it processed, and return the result to you. Nothing broader — no publishing, no marketing, no resale. What happens to that data, and for how long, is set out in the Privacy Policy.

You are responsible for what you submit. By submitting it you confirm that you may lawfully do so.

If someone else brings a claim about what you submitted, it is yours to answer. A screenshot contains another person's messages, and they did not agree to anything with us. To the extent the law allows, you will cover the losses, costs and legal fees we reasonably incur from a third-party claim arising out of the content you submitted or the way you used a suggestion — for example a claim about privacy of correspondence, image rights or copyright.

This does not apply where the claim arises from our own breach or negligence, it does not extend beyond what the law permits to be recovered from a consumer, and it does not affect your mandatory rights. We will tell you promptly about any claim we intend to rely on this for, and we will not settle it in your name without asking you.

The suggested replies are yours to use. We make no claim to them, and we cannot promise that a similar suggestion has not been generated for someone else — the same input tends to produce similar output.

11. Feedback

If you send us an idea for the app, we may use it without owing you anything for it. Do not send us anything you consider confidential.

12. Our intellectual property

The app itself, its name, its interface, its design and its underlying code are ours and are protected by law. These terms give you a licence to use the app, not any right in it.

13. Availability

We aim to keep the service running but do not guarantee that it is available, uninterrupted or error-free. It depends on services we do not control, including Apple, Cloudflare and our AI provider. We may change, suspend or discontinue features, and we may end the app entirely; if we do, active subscriptions will be handled in line with Apple's rules.

14. Disclaimers and liability

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE EXTENT THE LAW ALLOWS, WE EXCLUDE ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, AND WE DO NOT WARRANT THAT THE SUGGESTIONS WILL BE ACCURATE, APPROPRIATE OR EFFECTIVE.

To the extent the law allows, we are not liable for indirect or consequential loss, loss of profit, loss of opportunity, or for the consequences of a message you chose to send.

If you are a consumer in the European Economic Area or the United Kingdom, we are liable for foreseeable loss caused by our breach of these terms or by our failure to use reasonable care, and nothing here changes that. We do not exclude or limit liability for death or personal injury caused by negligence, for fraud, or for anything else that the law does not permit us to limit, and we do not limit your statutory rights, including your remedies for digital content that is faulty or not as described.

Everywhere else, our total liability to you for any claim is limited to the amount you paid us for the subscription in the twelve months before the claim arose.

Where a court finds any exclusion in this section unenforceable against you, the rest of the section still applies.

15. Apple

You and we are the parties to this agreement; Apple is not. Apple has no obligation to provide maintenance or support for the app. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price; to the extent the law allows, Apple has no other warranty obligation. We, not Apple, are responsible for addressing any claim about the app, including product liability claims, claims that the app fails to conform to a legal requirement, and claims arising under consumer protection law. We, not Apple, are responsible for investigating and resolving any third-party claim that the app infringes intellectual property rights.

Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

You confirm that you are not located in a country subject to a U.S. Government embargo or designated as a terrorist-supporting country, and that you are not on any U.S. Government list of prohibited or restricted parties.

16. Suspension and termination

You can end this agreement at any time by cancelling your subscription and deleting the app. We may suspend or end your access if you breach these terms, particularly section 9, or if we are required to by law. Sections 10, 12, 14, 15 and 17 survive termination.

17. Governing law and disputes

These terms are governed by the law of the Republic of Serbia, and disputes may be brought before the competent courts in Novi Sad, Serbia.

If you are a consumer, this does not deprive you of the protection of the mandatory rules of the country where you live, and you may bring proceedings in your own country's courts where the law gives you that right.

18. Changes to these terms

We may update these terms. The date at the top changes when we do. If a change is material, we will make it visible on this page rather than rely on the date alone. Continuing to use the app after a change means you accept the updated terms; if you do not, cancel your subscription and stop using the app.

19. General

If any provision of these terms is found unenforceable, the rest continues to apply. Our not enforcing a term on one occasion does not waive it. You may not transfer your rights under these terms; we may transfer ours if the business is transferred, without reducing your rights.

These terms and the Privacy Policy are the whole agreement between us about the app.

20. Contact

Kirill Cheremkhin PR NOVI SAD, Ulica Železnička 20, 21101 Novi Sad, Serbia
support@winkpilot.app